Frequently asked questions
What are the benefits of using robots in my business?
There are many benefits to using robots in your business, such as automating repetitive tasks, improving operational efficiency, reducing labor costs, obtaining accurate results, and being able to focus on higher-value tasks. Robots can also help improve safety, productivity, and customer experience, while freeing employees from monotonous tasks to engage in more strategic activities. By adopting bots, you can optimize your services and stay competitive in an ever-changing world.
What is the difference between the different robot models you offer?
The difference between our robot models lies in their specific functions, load capacity, size, and autonomy. Each model is designed to meet a specific need, whether in the field of delivery, cleaning, or support. We offer a variety of robots, from small, compact units to larger, more rugged robots, to meet the diverse requirements of our customers. Our team is here to guide you and help you choose the model that best suits your needs.
How do I know which robot is best for my needs?
To determine which robot is best for your needs, we recommend that you consider several factors. First, analyze the specific task you want to automate or optimize. Next, evaluate the features and capabilities of the different robot models available, taking into account their load capacity, autonomy, size and adaptability to the working environment. Finally, do not hesitate to contact us to benefit from our expertise and personalized advice. Our team will be happy to help you choose the robot that best suits your needs.
What services are included in the purchase of a robot?
The purchase of a robot usually includes several services to provide you with a complete experience. Our services include robot delivery, comprehensive training in use, assistance with configuration and initial parameter setting, as well as maintenance and technical support services. In addition, we offer a customization service to adapt the robot to the image of your company. We are committed to providing comprehensive support throughout the journey with our robot so that you can make the most of it and optimize your work.
In which industries or fields of activity is your robot used the most?
Our robots are used in a wide range of industries. They find particularly suitable applications in catering, hospitality, healthcare, logistics, distribution, manufacturing, public transportation, offices and many other areas. Our goal is to provide versatile robot solutions that meet the specific needs of a variety of industries and help improve service efficiency in different business environments.
Is the robot compatible with other existing systems or software in my company?
Yes, our robots are designed to be compatible with other existing systems and software in your business. We offer flexible integration solutions that allow you to easily connect with your current technology infrastructure. Whether it is integration with a specific management system, API or software, our technical team can work with you to ensure smooth compatibility and the best user experience.
If I have questions or issues with my robot, what support options are available?
Our technical support team is available Monday to Friday from 9:00 am to 6:00 pm to answer any questions you may have or troubleshoot issues with your robot. We favor a remote approach to assessing and resolving technical issues, but when required, we also provide on-site intervention to make necessary repairs. If on-site repairs are not possible, we provide a replacement robot to minimize disruption to operations.
Do you ensure delivery and installation of the robot?
Yes, we provide delivery and installation of the robot at your premises. Our logistics team takes care of the delivery management to ensure you receive a quick and safe reception. In addition, our skilled technical team takes care of the installation and commissioning of the robots, ensuring they are working properly and ready to use according to your specific needs.